Dome at Shangri-La Plaza Mall

Whenever my personal-related meetings take place at the Shangri-La Plaza Mall, chances are, the venue  would be at Dome’s Café.

It’s my top-of-mind not only because of it’s European-style ambiance that draws me almost naturally (even though it originated in Australia), but also because of its customer service.

There’s truth in Dome’s reputation for very good coffee, although since I go there on evenings, I get chococcino or hot chocolate more often than coffee. Latest magazines and newspapers also abound. When it comes to customer service,so far, the staff there has been accommodating of special requests. For instance, I love its creamy carbonara (pasta dish) but since I don’t eat pork, Dome is willing to replace it with either chicken or tuna instead. Some cafes are inflexible when it comes to tweaking their menu like this, but this is one awesome trait where Dome just stands out from the rest.

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Denice Christine Garcia-Pilla is a freelance published writer and editor in between her profession as a market research professional. Her works have appeared in numerous print and online publications in Asia and the United States including the Asia Pacific Business Guide, Launch Asia, Quantum Spirit, Men Zone, The Philippine Star and Lifestyle Asia. She has profiled a number of CEOs, Presidents, entrepreneurs and tycoons of top corporations in the Philippines, as well as renowned international authors such as Mark Victor Hansen of the Chicken Soup for the Soul series and Philip Kotler. After a decade of hiatus from the writing scene with motherhood taking center stage of her schedule, Denice is once again picking up from where she left off via the Side Tripper, where she shares her travel adventures and side trips through the lens of photographer Kit Elton Pilla, also known as her husband and father to her son Kyle David.

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